Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove 'HP Support Solutions Framework' through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. I also went to the official HP page and tried all the bluetooth drivers listed there: HP ENVY Notebook - 17t-k200 CTO (ENERGY STAR) Software and Driver Downloads HP Customer Support. But trying to install the driver from that page, the install fails saying it cannot be setup on the system. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Download Intel Wireless Bluetooth for Windows 10.